Our loss is your gain. Unity Surveillance has many items that we have in stock and ready to ship. These products are over-stock items, items that have been re-furbished from lease, or items that are gently used. We professionally refurbish, test, and certify each product prior to shipping. Unity backs all products by our 30-day warranty. If you receive a product that does not work or meet the specifications listed, please contact us and we will refund or replace your items at no additional cost to you. If you have any questions regarding over-stock or refurbished items, please contact us as firstname.lastname@example.org.